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Consultant Complaints
Company Name : Private
Posted : 24 Apr ,2013 by Joanne
Hi there, I've paid our account on Saturday & eversince then been struggling to get our phones connected. I've been phoning since Monday morning and my account at work must be sky high and I'm still getting nowhere. Not the Branch in Stellenbosch where I made the payment, the one in Paarl is of any help. I've phoned customer service from the morning till night, I've faxed proof of payment, emailed it. I'm am now at the point of no return & feel like going to the daily newspaper. Thx Mtn for...
Company Name : N/A
Posted : 3 Apr ,2013 by Schell Annette
ADT Security: Impossible to reach when necessary to resolve queries (Accounts). Call Centre rings forever, until cut off. Cape Town staff not helpful (Melany Murphy). Clear client instructions in writing is ignored...
Company Name : vodacom menlyn branch -phone repairs
Posted : 25 Mar ,2013 by johantheron
I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...
Company Name : vodacom menlyn branch coustemer
Posted : 25 Mar ,2013 by johantheron
I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...
Company Name : Telkom
Posted : 19 Feb ,2013 by Delmaine
I have reported my landline faulty 15days ago. logged 3 complaints within this 15 day period for the landline being completely dead(no tone)and no technician has been sent out yet. I've logged a complaint online,then telephonically,an via sms. (1)Dear Customer, Fault 445CWZ040213 has been created for Service ID 0219550191 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS.(2)Please note that a fault has already been reported on this telephone number. The...
Company Name : OLD MUTUAL LTD (SA)
Posted : 4 Jan ,2013 by phillipalberts
SINCE AUG 2012 WE ARE TRYING INVAIN TO GET INFORMATION ON OUR FLEXI POLICY. NUMEROUS LETTERS AND PHONE CALLS LATER STILL NO RESPONCE. I WAS TOLD TODAY AFTER R122.00 OF WAISTED AIRTIME THE MANAGER HAS BEEN SEND AN EMAIL WHILE TALKING TO ME AND I WILL BE CONTACTED TODAY. ITS 6PM AND STILL NO CALL RECEIVED NOR ANY INFORMATION WE REQUESTED A FEW TIMES. I HAVE NOW CONTACTED LOCAL NEWS PAPERS AND WILL TAKE LEGAL ACTION TO THIS REGARD AS THEY ARE DENYING ME MY RIGHT TO INFO
Company Name : vodacom sa
Posted : 21 Dec ,2012 by kesaobaka
I have phoned vodacom customer care to retrieve my puk number. I spoke to the lady by the name of siphokazi booi. She was very rude from the first moment she picked up the phone.she asked me security question, that I answered. She then told me that she can't assist me as I have failed to answer security question. I asked which question have I not answered correctly and she told she is not going to entertain that and hang up on me putting me straight to the machine. I'm due for an upgrade now...
Company Name : eCC-Ptyinstant
Posted : 28 Aug ,2012 by unreal123
On February 20, 2012 It was confirmed by Tisha at corp dot co dot za that they received my R495 for the services I requested, change of name of my Closed Corporation, change of list of directors. I was requested to email and then after confirmation from them, post a certified copy of our Identity documents. Which was confirmed, posted and confirmed received. Two weeks later Tisha informed me the name change was unsuccessful and that I had to pay another R500 for a new name application. I...
Company Name : mtn cape road
Posted : 8 Aug ,2012 by morneynadison
I applied for a new contract last week & friday & I have not received any fone call yet.I have been calling them since monday & I just reach the voice mail all the time.so what is the people doing in their working hours.I have been an contract costumer for many years & I never had such bad service before.to be quit honest I'm going to another service provider today.I'm totaly finish with mtn.
Company Name : mtn cape road
Posted : 8 Aug ,2012 by morneynadison
I applied for a new contract last week & friday & I have not received any fone call yet.I have been calling them since monday & I just reach the voice mail all the time.so what is the people doing in their working hours.I have been an contract costumer for many years & I never had such bad service before.to be quit honest I'm going to another service provider today.I'm totaly finish with mtn.