Electronics Complaints

Firstly I received a flyer advertising the integrated heat pump product for a rate of R11499 with an asterisk next to it stating clearly 'All prices include vat, installation and Eskom rebate'.. When I call to book and make payment suddenly there's a R3500 installation fee and they have all sorts of excuses. They have since changed their flyer. I negotiated a new installation fee and paid upfront, I even sent them a picture of where the installation was to take place (replacing existing...

Category : Electronics

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Country : South Africa

Enough is enough! Vodacom is an inefficient and incompetent organisation. On 23 March, 2013, I went to the Vodacom shop at Clear Water mall to upgrade my phone. I had a Black berry Curve and was told that I was entitled to a Black Berry Curve. All the required documentation was signed and processed and I was handed the phone. It was not tested before it was given to me. After a few days, I realised that the phone was defective. It was over heating and the internet connection was...

Category : Electronics

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Country : South Africa

8ta gave me a phone that was not working and after 9 months they are unable to solve my problem. They have the worst service I have ever recieved from a provider I would suggest that if you have a broken phone it would be easier and cheaper to buy a new phone.

Category : Electronics

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Country : South Africa

Fault developed with Whirlpool dishwasher (still under warranty), contacted service centre on 10 March, engineer arrived 2 days later and removed control panel. Numerous calls made to local repair company without success. Contacted Whirlpool service centre on 25 & 27 March each occasion promised to call me back and never did. Contacted them again on 2 & 3 April and again received promises of a call back which never happened. Like the actual Whirlpool products, but beware purchasing...

Category : Electronics

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Country : South Africa

Ever since joining the MTN service provider I have had nothing but trouble and poor service. I am greatly disappointed in the way I am treated as a customer and that my complaints are never dealt with and that nobody seems to care about my difficulties. I signed up for a 3G data contract around April/May 2012. I work in the civil construction industry and am therefore required to travel around the country much for my work. I needed a mobile internet connection. My first town of work was...

Category : Electronics

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Country : South Africa

have been paying insurance for cellphone for 2 years. Handed phone in for repairs 9 weeks ago. after 6 weeks went in to edgars gaeway and told that need proof phone was replacd by vodacom while under insurance with them. Provided proof to Jenifer. the repair company still has not acknowledged recept of proof by fax or email. I phoned them - persons cannot understand englishe - put on hold for half hour - said would phone back - no one did. disgusting services Dr P A Winter 0845540811 acc...

Category : Electronics

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Country : South Africa

I also have problems with my Sony xperia Go. My service provider want to take responsibility on a manufacturing problem, they even replaced the handset with another Xperia Go, i contact Sony, they told me to de-activate certain features to get optimal value out of the phone battery life. If this is the case, why did they put on the phone the features, the phone doesnt come cheap its not acceptable that for a high price phone you have to minimise your usage, that is daylight robbery.

Category : Electronics

(0) Replies

Country : South Africa

I also have problems with my Sony xperia Go. My service provider want to take responsibility on a manufacturing problem, they even replaced the handset with another Xperia Go, i contact Sony, they told me to de-activate certain features to get optimal value out of the phone battery life. If this is the case, why did they put on the phone the features, the phone doesnt come cheap its not acceptable that for a high price phone you have to minimise your usage, that is daylight robbery.

Category : Electronics

(0) Replies

Country : South Africa

I ordered and paid R12000 for a Panasonic Camera from Waytel Electronics in Port Elizabeth. I also paid R200 delivery fees, and they promised that the camera would be delivered within 48 hours. The camera hasn't arrived, and I received an e-mail asking me to pay another R4550 for import taxes! They didn't even tell me the camera was being imported - they told me it was coming from a Warehouse in Port Elizabeth. They hung up on me when I was complaining on the phone, and they have told me...

Category : Electronics

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Country : South Africa

My jacuzzi would not work and i called Consolidated Spa Services. They arrived and said there is nothing wrong with the jacuzzi but the problem is that the electrical power cable running to the jacuzzi must be faulty as there is no power and i must call an electrician. They charged me R712.50 for a call out fee which i paid and then phoned an electricial who came out and i stood next to him when he tested the power and the power was 100% fine. it was a fault with the jacuzzi. i reported...

Category : Electronics

(0) Replies

Country : South Africa