Fast Food Complaints

There is a restaurant in Rosebank called Basha. Normally their service is tolerable until I received the worst service ever. I had ordered the chicken kebab and chips with a soft drink. When the food arrived: 1. the container was filthy as if the food was dropped and put back hurriedly 2. the kebab was burnt, 3. lastly, there were no serviettes,no seasoning and a straw drenched in fat. I phoned the customer care number which is;082 716 3490 to complain. The male figure that...

Category : Fast Food

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Country : South Africa

I had my kidsbirth day party and ordered a spiderman/ballerina cake. I specified that the filling must be red velvet one side and blue velvet on the other. This was a simple cake, i paid in advance. On the day of the party I came to collect the, cake firstly they were so late, i waited there for almost an hour and i was late for my own kids party. They then fail to tell me the cake has a chocolate filing tht i didnt order. I had no choice but to take the cake coz i was not gona have a party...

Category : Fast Food

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Country : South Africa

On Sunday Morning the 8th July 2012 at 9:30 we were at the Fleamarket In Zambezi road next to the Kolonade and we decided to have Breakfast at the Black Sea Restaurant/Fast food outlet. On ordering "I am alergic for eggs" as them to change may eggs for bacon "chrispy fried" without eggs. We received our food without any cutlery. We call the waiter and ask for cutlery, which we received, and i see may bacon is not fried, so a ask him to take it back and get it fried, which he informed they...

Category : Fast Food

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Country : South Africa

Ordered two Colonel Hawaian Burgers at KFC Upington, paid for it and the attendant confirmed the specific two burgers when handing it to me. When arriving at home it was not what I ordered. There were now pineapple or cheese on the burger. The lettuce was of and I would not even serve it to a rabbit. The bun was old and hard. Phoned the branch manager (Kobus). Told him it was the second time this happend in about two months. Told him my baby was sleeping and I am expecting him to deliver the...

Category : Fast Food

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Country : South Africa

Today @12pm i called the Debonairs Pizza Pineslopes branch a lady by the name of Patience answered my call, i asked about a special wich took 2seconds the she said i must hold on, ok i held on she took an order for another customer who was at the shop, im listening this is my airtym, she took 15mints to get back to me im still holding, finally she gets back thats when i ask to speak to her mananger, sahe still tells me can she call me back as her manager is busy, its unacceptable as i have...

Category : Fast Food

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Country : South Africa

I went to purchase a small portion of hot chips because it was lunch time. There were 2 other people seated and eating and myself ordering. I paid and was told wait there.. I did ,I waited for 10 minutes before asking so how long will it take seing its an open plan kitchen and there were 4 ladies just fussing around and there was 4 full bowls 1/2 metre long bowls of chips waiting , I asked so can I please have my food, the one at the till looked and the other four and shook her head.. just...

Category : Fast Food

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Country : South Africa

KFC Tokia Cape Town must be the worst KFC outlet I've come across, its constant slow service and the best one I've come across to-date is they run out of Chicken by 8pm on a friday evening, its the cloests outlet to where I live but I just hate using the place!

Category : Fast Food

(0) Replies

Country : South Africa

It’s Sunday night and we didn’t feel like cooking so we decided to go to KFC for a take away, we ordered a full bucket, 6 coleslaw, 4 mash & gravy & 4 Chips. I was watching the kitchen staff dish the half scoops of mash & gravy and questioned him when it was delivered but all I got in return was a stupid laugh. This is not the first time I have had trouble with KFC and all my nagging doesn’t seem to pay off. When we got home I also discovered that the coleslaw was not full either and we...

Category : Fast Food

(0) Replies

Country : South Africa