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Motor Industry Complaints
Company Name : Crash Motors
Posted : 9 May ,2013 by LL317830
Corne kirton good
Company Name : BMW Forsdicks Tiger Valley
Posted : 30 Apr ,2013 by eirik007@gmail.com
We bought a BMW X3 2.0d M Sport at BMW in Tigervalley. And it have been and endless story with the customer service. The car did not have PDC installed, so we decided to install that (included in the price), but it was not any available times, so we had to wait a 2 weeks which was ok. But when we got the car home and had a closer look, there was still tape marks on the car, so we had to return the car to buffer out that, so the car came back again, but still not all the tape marks was gone....
Company Name : Ducati Sandton
Posted : 30 Apr ,2013 by clivebruyns
My Ducati Multistrada 1200 has a recall on front suspension. Not unsafe, merely an irritating problem. Ordered parts 4 months ago. I called regularly but, despite promises to call back, no one ever did. Phoned again yesterday, but now the parts are on "back order". What a load of rubbish. I don't think they ever ordered the parts. Come on guys 4 months - the parts could have been flown here with a carrier pigeon already. This is one of the most expensive motorcycles in South Africa,...
Company Name : Avis
Posted : 9 Apr ,2013 by Venessavm
I bought Hyundai i20 at Avis in Pretoria Address number 70 Schoeman street , it was on 21 000 km fairly new . After a year /this month I discovered my bumper was glued it had no clippers or manufacture panel beating procedure on the right side. I then phoned Avis to inquire about the problem and the sales rep said I can come to them to see if they can make a plan and on my arrival I was introduced to the manager, very rude manager Budd Hunsdale ,he told me if I was not parking at a steep...
Company Name : Renault SA
Posted : 12 Mar ,2013 by BonnieMasson
My husband and I have been so disappoint with the service we received from Renault in Middelburg. We booked our service 2 week prior to taking it in and after collection, we were told that they didn't order the brake pads (that we had asked them to order for the service), and didn't fix the aircon, as we had also arranged prior to the appointment, and that we would have to bring it in a week later to do those 2 things. Otherwise everything else was fine with the car. The following week, we...
Company Name : Brian Lubbe of The Workshop in Brooklyn
Posted : 9 Mar ,2013 by Helena
Be Warned!!!!! Warning about Brian Lubbe at The Workshop in Brooklyn, Pretoria!!!!! Please be warned, Brian Lubbe, owner from The Workshop, behind the BP Garage on the corner of Queen Wilhelmina and Boschoff Street in Brooklyn Pretoria is a dishonest business man and mechanic, fraudulent and lies about the service he offers. He fitted incorrect parts in my vehicle and when I complained about the noises after he fitted the shocks and shock mountings, he advised the noise is normal, the...
Company Name : Reeds Motor Group
Posted : 3 Mar ,2013 by jerry
I purchased an “Approved Used” vehicle from Reeds Cape Town, the Opel Agent, in September 2010 with approximately 45000km on the clock – Opel Astra 1.9 GTC Diesel For “complete peace of mind” the salesman at the time convinced me to purchase a full warranty package from Motorite, as well as an Extended Service Plan –both at a huge additional cost. I was also instructed to always service the vehicle at the agents, which I did. This turned out to be a total waste of time and...
Company Name : El's Panel Beaters and Motor Worx
Posted : 1 Mar ,2013 by Sandtonjhb
El's Panel Beating's work amounts to an amateur effort, poor customer service and customer exploitation. I took my car in for a fender replacement and minor panelbeating to the bonnet edge. 1. I was told the card machine was 'out of order', so had to pay the balance of payment (after deposit), prior to collecting the car - I was left with no recourse to withhold funds for work not accepted. 2. I arrived to collect my car to find that 100km had been added to the mileage! Upon drop-off,...
Company Name : ts motorcycles
Posted : 22 Feb ,2013 by louiscds
Had an accident in October 2012 with my 150cc jonway galactica scooter. Took it to ts motorcycles to get it fixed. I paid for all the goods before hand. They fixed it, got it back with minor things not fixed due to availability of parts which was on order. Now almost 5 months down the line, I'm stil waiting.
Company Name : Kessel Motors The Garage, Cape Town
Posted : 12 Feb ,2013 by Jacque
I took my vehicle for a service at the Garage on the 6th of February 2013. I was phoned and was told I needed extras to be done for my major service. I collected it and I paid R2500 expecting for everything to be 100%. When I got into my car, it had car grease all over my steering wheel and my car wasn't even cleaned. (They had more than enough time to do it.) As I went through my invoice I noticed they charged me R260 for coolant which wasn't needed as I just recently did it myself. They...